Unless on a cruise ship, traveling is primarily a means to an end. Whether for business or for pleasure, it's about where one's going rather than how one arrives. As such, it shouldn’t add unnecessary drama to customers' lives. The reality, however, is that traveling has more than its fair share of drama. The customer undoubtedly contributes some of this, while the process also adds its fair share of drama.
As passenger transportation begins its slow return to normal, companies, regardless of mode, are employing a myriad of tactics in response to the coronavirus pandemic, including:
Customers
Discouraging those who are sick from using transportation services until they are well
Checking the temperatures of all customers before allowing them to enter facilities or board vehicles
Requiring customers to wear masks or other facial coverings
Encouraging customers to bring their own hand sanitizer or wipes
Employees
Encouraging those who are sick to stay home until they are well
Checking the tempera…
