What Southwest Airlines Can Teach Ground Transportation Leaders
Why simplicity — in fleets, training, and operations — might be the biggest driver of profitability.
Drivers and vehicles — those are the two essential ingredients in our business. We take drivers and vehicles, and together, we move people.
Much of my focus in Ground Transportation Insights has been on the people side of the business. That’s intentional — people are the more complex part of the equa…
