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Symbols, Substance, and Leadership
What Happens When Organizations Confuse Visibility with Influence
Jul 8
•
Brian Dickson
4
4
2
Seeing Beyond the Beach
The leadership lesson hidden in two veterans' memories of D-Day
Jul 1
•
Brian Dickson
3
2
1
June 2026
June in Review
Looking Beneath the Surface
Jun 24
•
Brian Dickson
2
Who Owns the Customer?
What Spotify, brokers, and market presence reveal about access to customers in transportation
Jun 17
•
Brian Dickson
2
1
2
The Service Was Popular. Its Future Wasn't Guaranteed.
Why one of Disney's most innovative transportation services faced an uncertain future despite strong guest demand.
Jun 10
•
Brian Dickson
5
3
2
What Ground Transportation Operators Should Learn from Spirit Airlines
Spirit’s filings reveal a much deeper story than rising fuel prices — and important lessons about fixed costs, equipment downtime, shrinking margins…
Jun 3
•
Brian Dickson
4
2
2
May 2026
May in Review
Culture, Standards, and Consistent Reinforcement
May 27
•
Brian Dickson
2
1
1
When Discipline Becomes Culture
How alignment, accountability, and operating discipline changed the trajectory of the business.
May 20
•
Brian Dickson
3
1
2
One Bad Decision on the Road Can Cost You Business
Every mile your vehicles run shapes decisions you may never see.
May 13
•
Brian Dickson
4
1
2
What Leaders Tolerate Defines Culture
From Disney’s “Show Ready” standard to a bus garage wake-up call — why the next chapter starts with raising expectations.
May 6
•
Brian Dickson
6
1
April 2026
April in Review
Decisions, Standards, and What Leaders Reinforce
Apr 29
•
Brian Dickson
2
The Catalysts of Profitability
Where margin is really won—and lost—in your operation
Apr 22
•
Brian Dickson
2
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